At Nashaat Zone Personal Training, your privacy is of the utmost importance to us. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as relevant NSW privacy and consumer protection laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our online coaching services.

1. Information We Collect

We may collect the following types of personal information:

Contact details, including your name, email address, phone number, and location.

Health and fitness information – including training history, goals, body composition data, medical conditions, or injuries (provided voluntarily).

Account details – such as login credentials, billing information, and payment records.

Technical information – including IP address, device type, browser information, and interactions with our website.

2. How We Collect Your Information

We collect personal information directly from you when you:

Register or sign up for our services.

Complete online forms, questionnaires, or assessments.

Please communicate with us via email, phone, or social media.

Make payments through our website or authorised payment gateways.

We may also collect limited technical data automatically through cookies or similar technologies when you use our website.

3. Purpose of Collection and Use

We collect, use, and store your personal information for purposes including:

Providing online personal training and coaching services.

Developing tailored fitness programs and tracking progress.

Processing payments and managing your account.

Communicating with you about your program, updates, and customer support.

Marketing our services, where you have consented to receive promotional material.

Meeting our legal, regulatory, and tax obligations.

4. Disclosure of Personal Information

We will not sell or rent your personal information to third parties. We may disclose your personal information only to:

Our team members and contractors who assist in delivering our services.

Third-party service providers (e.g., payment processors, IT providers, marketing platforms) that assist us in operating our business.

Regulatory or law enforcement authorities, when required by law.

With your consent, we may share your information with other health and fitness professionals, if relevant to your coaching journey.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
This includes using secure servers, encrypted payment systems, and access controls.

Please note that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. International Data Transfers

As an online coaching business serving clients worldwide, some of your personal information may be stored or processed outside Australia by trusted service providers. Where this occurs, we take steps to ensure that your information is handled in accordance with Australian privacy standards.

7. Your Privacy Rights

Under the Privacy Act 1988 (Cth), you have the right to:

Access the personal information we hold about you.

Request correction of your personal information if it is inaccurate or incomplete.

Withdraw your consent to marketing communications at any time.

Lodge a complaint if you believe we have breached your privacy rights.

To exercise these rights, please contact us (see Section 9).

8. Cookies and Website Tracking

Our website may use cookies and tracking technologies to improve user experience and analyse website performance.
You can choose to disable cookies through your browser settings, although this may limit the functionality.

9. Contact Us

If you have any questions about this Privacy Policy, or if you wish to access, correct, or complain about how your personal information has been handled, please contact us at:

Nashaat Zone Personal Training
Email: [email protected]
Website: www.nashaatzone.com

We will respond to all enquiries or complaints within a reasonable timeframe, generally within 30 days.

10. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our business, practices, or legal obligations. The latest version will always be available on our website.